4025 Privacy Policy

We collect only the information we genuinely need to operate your account and deliver our services. This includes:

• Registration data: your full name, date of birth, mobile number, and email address.
• Identity verification documents: government-issued ID scanned copies, required to confirm you are 21 years or older and resident in the Philippines.
• Financial data: GCash or Maya account details, bank account numbers, and transaction history related to deposits and withdrawals in Philippine Pesos.
• Device and usage data: IP address, browser type, device model, session timestamps, and pages visited — collected automatically to maintain platform security and improve performance.
• Support communications: any messages, emails, or chat logs you send to our customer care team.

Your data is used to operate and improve the 4025 platform in the following ways. We use your registration and identity information to create and maintain your account, verify your eligibility, and comply with our regulatory obligations under Philippine law. Financial data is processed solely to facilitate your deposits, withdrawals, and transaction history — we do not store complete payment credentials beyond what is necessary for these operations. Device and usage data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly on all mobile browsers used by Filipino players. We may also use your email or mobile number to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your explicit consent.

4025 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share data only in the following limited and necessary circumstances:

• Payment processors: GCash, Maya, Instapay, and partner Philippine banks receive the minimum financial data required to process your transactions.
• Identity verification providers: accredited third-party KYC services may process your ID documents strictly to confirm your age and identity.
• Regulatory authorities: we may disclose data to Philippine government agencies, law enforcement, or regulators when required by law or court order.
• Service providers: technical partners who help us host, maintain, or secure the platform are bound by strict data processing agreements and may not use your data for their own purposes.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse. All data transmitted between your device and the 4025 platform is protected using TLS encryption. Sensitive information such as identity documents and financial records is stored in encrypted form on access-controlled servers. Our team undergoes regular data privacy training, and access to personal data is restricted to personnel who need it to perform their specific job functions. While no system is completely immune to security risks, we continuously review and update our safeguards to respond to evolving threats — and we will notify you promptly in the unlikely event of a data breach that affects your personal information.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 4025:

• Right to be informed: you have the right to know what data we collect and how it is used — this policy fulfils that obligation.
• Right to access: you may request a copy of the personal information we hold about you at any time.
• Right to correction: if any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, subject to our legal and regulatory retention obligations.
• Right to data portability: you may request your personal data in a structured, commonly used format so you can transfer it to another service.
• Right to object: you may object to specific types of processing, including direct marketing communications.

To exercise any of these rights, please contact our support team. We will respond to all verified requests within 15 business days in accordance with applicable regulations.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations. Financial records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. Usage and device data is retained for a shorter period, generally up to 24 months, unless it is needed in connection with an ongoing investigation or legal matter. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform services. When we make material changes, we will notify registered users through the platform or by email. The date at the top of this page will always show when the policy was last revised. We encourage you to review this page periodically to stay informed about how 4025 protects your information. Continued use of the platform after any update constitutes your acceptance of the revised policy.